The best BHPH automotive lease system solution for used vehicle dealerships for independent auto dealers
Size does not matter when it comes to using our DMS dealer management system software; if you are a large or small car lot dealer, our software will handle it. We have dealers with thousands of vehicles and others with hundreds or less.
Here are the most frequently asked questions!
1-Does your best DMS software works in the latest MS windows like (Windows 10 and 11)?
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Yes
2-Do I need special printer to print forms or reports to use your car lot dealer software?
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No
3-Really, your dealer management software is just a onetime fee, no monthly, yearly or hidden charges?
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Yes, that is correct
4-Do I need to pay any fees to test your used car dealer software?
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5- Are you located in the United States?
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Yes, Brentwood TN
6-Can I install your DMS application on multiple computers without paying any extra fees?
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Yes, you can install our DMS software on as many computers as you wish.
7-Does the small used car dealer software work in multi-user/computer mode (access the same inventory)?
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Yes, with no extra fees.
8-Does your car dealer software program allow users to limit access to certain screen . functions?
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Yes
9-Is your vehicle sales dealer system a web-based program?
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No, it is installed locally as a standalone application.
10-Can I access my dealer inventory system at the office from home?
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Yes, you will need to configure your router (which allows external port access to your computer).
11-Can I add security to the used car dealer computer software, like password protection?
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Yes, our car lot dealer software allows users to enable security access!
12-We have the same dealer in multiple cities; do I have to pay for each dealer's car dealer management software license?
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Yes, our used car system is licensed by location.
13-Do I need internet access to work within your used car dealership inventory software?
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No
14-Do you have a VIN decoder for your small car dealer software?
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Yes, we provide a VIN decoder as a free service; however, not all VINs can be decoded, and this service is not part of the main program functionality, which means we have no control over which VIN works or not.
15-Can I call one of your customers to check the DMS to see if it works in my city or state?
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No, for privacy reasons, our policy does not allow us to release customer names or phone numbers, just like in any other business. We assume you do the same in your business!
16-Do you send us a CD when we purchase your used car dealer software?
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No, you will get an email to download the full version; however, you can create your own CD if you wish (not recommended as we release new updates frequently).
17-Does the car lot dealer software work on Linux, Unix, MAC, or virtual machines?
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No, our used car dealer software is designed for MS Windows computers only.
18-Can I install the database only on my server to be backed up with others?
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Yes
19-Do I need to sign any contract with you to buy your car dealer software?
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No, one-time charge only; no contract; no monthly fees; no support fees; no hidden charges!
20-Where is the EULA (End User License Agreement) in your auto dealer system?
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You can read it when you install the used car lot software, also located as a pdf in the program folder!
21-What are the fees for tech support?
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No fees, It is free; we don't charge for updates, fixes, or support. Please see our used car dealer software support policy!
22-How much does it cost to get updates, or fix, change a form?
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Nothing, free of charge!
23-Do you charge for your dealer's system backups?
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No, we do not backup your software, data, or computer; backing up your software is your responsibility, and we have no access to your data.
24-Is your car lot dealer software integrated with QuickBooks or other accounting software?
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No, our used vehicle dealer software 4Dealership Don't have a general ledger like (assets, liabilities, equity).
but has everything you need to know about your business as a car dealer, like expenses and incomes ("Sales, payments and charges etc."). Also, the cash flow can be used for incomes and expenses that are not related to car sale transactions.
25-Are there any setup, start-up, or maintenance fees for your dealer management system?
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No, simple, easy steps to install, with easy on-click maintenance, backup, or restore, and one click to transfer to a new computer.
26-What type of training is provided with your used car lot dealer software?
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Our software is easy to use, self-explanatory, has a help file, step-by-step instructions for getting started, and has online videos. If you need more help, just contact us!
27-Do I lose my data entered during my testing in the demo version after I purchase it?
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No.
28-Will you (the company) have access to or see my car lot data or inventory ?
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No
29-How do I know if the program works for my dealership and is in compliance with my state code?
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You need to download and test it and do your home work to make sure it works for the dealership. We have dealers in the USA, Canada, and a few elsewhere; it is hard for us to know.
30-What kind of used car dealer forms do you provide for my state?
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Please see above question #29
31-Who voted your used car dealer system # 1 among many other programs?
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The program was voted by car lot dealers, editors, and writers after they used it. Compared to other DMS systems, this doesn't mean it works for your car lot dealership. There are a lot of good software programs; try it and you will be the judge.
32-Can you add my logo to some forms?
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Depending on the form, most state forms are not allowed to have a logo.
33-Does the auto dealership accounting software work on mobile phones? like the iPhone or Android
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No, only on MS Windows computers.
34- All forms show a big black 4Dealership (angle) when I print. Why?
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Watermarks show only in the demo version; they will go away when you pay for the full version.
35-Does your dealer management system software work on tablets?
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Our car dealer software has been tested and works just fine on Windows Surface Pro 3-4 (Windows 8, 10, and 11 full versions). It may work on other full Windows tablets; please test it.
36-Why do you prefer asking questions by email and not by phone?
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We prefer emails to document all questions and answers. Also, emails can be answered by one of our tech support engineers very quickly, unlike phone calls. We are also trying to cut some of the cost as we provide free support with no monthly fees.
37-Do I need to buy forms from somewhere for your best dealer management software?
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Unfortunately, in some states, like Texas, they need to buy forms for OCCC compliance. You need to check with your state Department of Motor Vehicles.
38-Can I customize your used car dealer system, like change some labels?
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Yes, you can change label names on most screens. Also, the program allows you to add custom forms with any language you wish and any number of forms and relate them to vehicles or customers only.
39-Do you have a money-back guarantee for your car lot software?
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No, that is why we offer a 30-day risk-free trial to download and use it to see if it works for your dealership and complies with your state code or not. If it doesn't work for you, just uninstall it.
40-Does your auto dealer software integrate with AutoTrader and Cars.com?
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Our automotive dealer software has the option to upload active inventory to AutoTrader, Cars.com; however, you must have an active account with them, and you also need to test it. If you have any issues, please contact us.
41-Does your car sales application integrate with Craigslist?
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Craigslist does not allow third-party integration or auto-direct upload; however, the program generates detailed images so you can manually upload them as images.
42-Does your dealer lot software integrate with any finance company?
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No, the software is BHPH; however, the software has the ability to upload to a few known financing companies (see publisher); if you need to add more, please email us.
43-I'm a dealer in the UK; can I use your car lot dealer software?
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No, We are so sorry. We do not sell or support anything other than the USA and Canada. Our software is not designed to be used in other countries. If you buy it, we will issue a full refund without contacting you.
44-Does SMS send an email automatically to remind customers to pay the car note? Do I need a subscription?
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SMS and Email are available on the paid version only; no one sends an email or reminder to the customer automatically, "not recommended" and you don't need to pay any money or any kind of subscription to us; all you need is a valid email address and your SMTP address.
45-We have a small used car dealer lot; does your software work for us?
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Our software is used by small, midsize, and big dealers nationwide; there is no restriction on dealer size or the number of vehicles in the full version; it all depends on how you run your business. Two dealers on one street may not be the same.
46-Would you be interested in licensing the software for other countries?
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Sorry, no, the software is not designed for other countries!
47-We are currently using XXX software. Is there a way to transfer all my data to this software?
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Unfortunately, there is no way to transfer data from another software to ours; each software company uses a different database type, file format, and structure. Some of our clients keep using both software for a while until it all pays off, and others enter the deal with our software with the remaining balance and stop using previous software.
48-I'm an independent used car dealership; can I use your dealer management software?
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Yes, large, midsize, or small dealers can use our software.
49-Why do I see different layout (color tabs) images on screenshots?
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Our #DMS offers customization of colors, layout, and labels. You can choose one of 14 colors.
50-Can I buy your software from eBay?
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Sorry, no, we use PayPal only.
51-Is your auto lot dealer software refundable?
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No, As most computer software is not refundable. That is why we offer a 30-day risk-free trial version; please see Q #39. We have a "try it before you buy it" policy.
52-What are the differences between your car lot dealer software demo and registered versions?
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The demo version allows 200 vehicles only or 30 days (whatever comes first); the bill of sale and sales contract show a watermark when you print; and you are also not allowed to publish inventory on the related servers. Those restricted actions will be removed from the registered version.
53-Is your BHPH software management software network enabled (I mean to have multi-user computers)?
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Yes, you can run it in client/server mode, which means you can access your inventory from anywhere in the world (you have to open a related port, just like any other C/S program in the market).
54-Can I have my own forms integrated with your software?
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Yes, we can add up to four forms free of charge if they can be used by other dealers. otherwise, we will charge for any privately used form(s). Every form we add costs us $35~$100 (depending on the number of pages and form complexity), but it is free for dealers. The total new requested forms' cost must not exceed $399 for each dealer. If you have any questions about free forms, please contact us.
55-I installed your dealer financing software demo but don't see my state forms.
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First, see the default forms (left box); if you are still not seeing them, email us your form. We will add your forms for free, even during the trial period. Please see question #54.
56-Do you charge for technical support or maintenance fees for your dealership accounting software?
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No, you buy it once and get free support and updates as long as you use the program. We do our best to answer your call as soon as possible.
57-Do we need to sign any contract or agreement to use your car dealer inventory software?
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Just like your Windows OS, buy once and use it forever; there is no need to sign any contract or agreement. Please read our EULA. You can use the program within your dealership in one location only.
58-What do I get after I pay for your window car dealer software?
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You will get 2 emails: the first email to fill out a form stating that you understand our policy and provide dealer name, address, and phone. After you confirm, you will get a second email on how to download the full version and register it. You have to keep that email for future downloads and installs (free of charge). We don't recommend you make a CD from the download, as always there is a new version with changes. You get all that for free.
After the full payment is made, you can:
- Receive the full version with unlocking information via email.
- Remove the limitation on forms (Trail version mark)
- Add unlimited number of vehicles (instead 200 only in demo)
- Get Permanent, Lifetime free software updates.
- Get unlimited E-Mail technical support
59-Can I change my dealer name on your BHPH auto software after I purchase?
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You have one free name change within the same city; you must provide legal proof of the name change.
60-Can I use your auto dealer finance software in multiple locations?
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Our software is licensed by dealer name, city, and state; you can use it, but under the same dealer name and address, all forms will print the same dealer name, city, and state, and so on.
61-I see My Free website on the main program; what is that and how does it work?
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That is a free service we provide and not part of the software; it is just an external free service that allows you to upload and post your active inventory to that site with your dealer name, address, and phone number, just like free classified ads for cars. that page dedicated to your own dealership with ID, like any social media, you don't own the site or the page. Use it or lose it. Some sites charge $99.00 a month just to host your site but we offer you a free service.
62-I have been using the software for a long time, but it is now flagged as a virus by MS Defender. Why?
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We are a licensed, legit IT company located in Brentwood, TN, USA. Sometimes the antivirus software treats a program as infected; our software is free of viruses, any kind of malware, and any harmful action. Because the software has some functionalities like uploading active vehicles's data to your free website, checking for free updates and backups, and downloading free forms, we use encryption to encrypt customers' data (this causes a false positive flag). Those functions suspect the antivirus software. This doesn't mean you can't use the software again. All you need to do is tell the antivirus to trust this software or exclude the program folder.
63-Does your software work on Windows Home or Basic editions?
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Yes, it works on all Windows editions with minor internet-related upload and download limitations, but the basic and home editions have security limitations. That is why you cannot upload vehicles to our free website, and online vin decoder may not work either; anything using SSL will not work. All other functions work just fine. We recommend using the professional version.
64-Is the Wheels4Deals website and publishing part of your software? Is there any charge to upload my vehicles?
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No, the WFD website is a free classified ads, a free service we offer, and not part of our software; It can be terminated in the future without notice. just like any social website or free classified ads. We did our best to help our dealers to eliminate some of their monthly expenses by offering this free service.
65-Does the program allow me to connect to my Carfax account to view the report on the vehicle screen?
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We added that link (VIN on vehicle screen) to make it easy for the user to access the Carfax with VIN so can login to their account.
66-Does the software offer a free vehicle history report?
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No, our software doesn't offer paid or free vehicle history reports.